A new service, covering printing, copying and scanning, called UCT Managed Print Services was introduced to campus in 2019. Bytes Document Solutions (Xerox) were selected as the new printing vendor on campus and new printers have been rolled out campus-wide.
What you need to do
With the introduction of the new printers, you will need to use the Papercut software to print. The software will automatically be installed on staff members’ Windows machines that have Zenworks installed. If you do not receive the software update via Zenworks, or if have a Mac, you will need to manually install the software.
For help with printing issues, please contact the new helpdesk: