UCT Managed Print Services covers printing, copying, scanning, bulk printing, secure printing, print servicing and support. Bytes Document Solutions (Xerox) is the printing vendor on campus and new printers were rolled out campus-wide in 2019.

What you need to know 

To use the printers on campus, you need to have Papercut software installed. If you do not yet have the software, you will need to manually install it.

Getting help

For help with printing issues, please contact the new helpdesk:

Bytes Document Solutions MPS Call Centre

• Tel:  021 650 4815
• Email: xerox.uct@bdsol.co.za

Hours:

Onsite support: 8:00 a.m. – 4.30 p.m.
Telephonic support:

• Weekdays: 8:00 a.m. – 8:00 p.m.
• Saturdays: 9:00 a.m. – 5:00 p.m.

SERVICE STATUS INDICATOR

The following services are not yet fully functional:

Mobile printing

Linux configuration and web printing